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Petkit Fresh Smart Antibacterial Bowl – Colour Balls
Fresh Smart Bowl helps customise daily feeding amount with PETKIT APP. In particular, this makes the food quantity more accurate and healthy to your pet.
Fresh Smart Bowl has been certified by several international standards not limiting to RoHS, CE, FCC and USA and Korea FDA. We do the best to keep your loved pets safe and healthy.
You can clean the bowl using water without any apprehension.
As a precision-designed electronic device, we do a lot for its waterproof the exterior screen with special protection, buttons located inside, sealed battery box, drainage hole as honeycomb at the bottom.
All these make it possible to be washed, just like the other ordinary tableware.
To explain, Anti-overflow design, unlike traditional pet bowls with a semi-circle at the bottom, the U-shape design makes the food not easy to overflow when being poured.
As a result, the height and opening degree make it more comfortable for pets to enjoy the meal.
iF Design Award 2016
Certified by several international standards(for BioCleanAct material )
Anti-Bacterial Material
Smart Digital Scale Feeding
Anti-slip design
Size: 18×18×6cm
Weight: 0.47kg
Material: ABS, ‘BioCleanAct’ antibacterial material
Powered by 2 x AAA battery
Capacity: 450ml or 300g
Colour/Design: Colour Balls
Includes:
1 x PETKIT FRESH Smart Digital Feeding Pet Bowl
2 x AAA batteries
1 x Screwdriver for the battery cover
All product packaging prioritizes the safety of the goods. If any damage occurs during transportation, it will be the responsibility of the store or third-party sellers.
All products come with a warranty service specified by the manufacturer in Australia (some products have international warranties; the specifics are determined by the manufacturer).
Can I modify my order?
You can make modifications before the order is shipped. Open the "Order Details" page and click on the "Modify Order" button in the top right corner. If there is no "Modify Order" button, the order cannot be modified.
How long does it take for out-of-stock items to be available?
You can find out the availability time of a product through the following methods: If the product page displays "out of stock," the specific arrival time of the product cannot be determined. You can use the "Arrival Notification" feature on the product page to receive a reminder when the item is in stock. You can also contact our online customer service to confirm the arrival time.
How do I cancel an order?
If the order is in an unshipped status, go to the "My Orders" page, find the order you want to cancel, and click the "Cancel Order" button.
Can I get an invoice?
All products sold on this website are genuine and come with a formal GST invoice. Invoice can be downloaded in the "My Orders" page.
How do I contact the seller?
On the product page, you can find the seller's information on the right side. Click the "Online Customer Service" button to chat with our customer service staff.
What if I receive fewer or incorrect items?
If you purchase multiple items in the same order, they may be sent in more than one package and may not be delivered simultaneously. We recommend that you wait patiently for 1-2 days. If you still haven't received the items, you can directly contact our online customer service for self-operated products or consult the third-party seller through the online customer service.
How long does it take for returns, exchanges, or repairs?
In general, if quality issues arise within 7 days of receipt, you can apply for a return or exchange. Warranties are RTB Warranty, meaning customers must return the faulty product to our workshop; we do not currently offer on-site warranty services. We will cover the shipping costs for eligible warranty returns or exchanges. If the product does not have after-sales issues or does not meet after-sales conditions, the customer will bear any inspection fees. If a technician is required to pick up the item and return it after completing after-sales service or repairs, we will charge a pick-up and delivery fee (Melbourne City and southeast suburbs: $30, north suburbs: $40).
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