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- Description
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- In the box
- Warranty
- FAQ
Using the same cutting-edge technology as our pro line of gaming products, including brilliant Prism lighting, a new performance-focused sensor, and unreal levels of durability, the Rival 3 was made for gaming.
Enjoy true 1-to-1 tracking in a lightweight sensor designed specifically for Rival 3. With a range from 200 to 8,500 CPI (counts per inch), you can play with stunning accuracy, speed, and consistency.
With high-grade polymer and the same 60 million click switches as our most expensive mice, every component has been engineered from the ground up with hyper-durable materials intended to last for years.
Lightweight materials in an ergonomic shape help to reduce strain on your hand and shoulder, providing effortless comfort for hours of intense gameplay.
On-board memory allows you to save polling rate, keybinds, and 5 CPIs directly on the mouse, making it easy to have the perfect settings from game to game and on-the-go.
SteelSeries Engine Software unlocks an impressive arsenal of Engine Apps that make customisation of the 3-zone RGB lighting easy and intuitive. The Discord and GameSense Engine Apps allow for chat notifications, in-game events, and more.
The right-handed shape of the Rival 3 is designed for a player’s highest demand for comfort. Whether you deploy a claw or fingertip grip the shape will provide perfect comfort for long and intense gaming sessions.
All products come with a warranty service specified by the manufacturer in Australia (some products have international warranties; the specifics are determined by the manufacturer).
Can I modify my order?
You can make modifications before the order is shipped. Open the "Order Details" page and click on the "Modify Order" button in the top right corner. If there is no "Modify Order" button, the order cannot be modified.
How long does it take for out-of-stock items to be available?
You can find out the availability time of a product through the following methods: If the product page displays "out of stock," the specific arrival time of the product cannot be determined. You can use the "Arrival Notification" feature on the product page to receive a reminder when the item is in stock. You can also contact our online customer service to confirm the arrival time.
How do I cancel an order?
If the order is in an unshipped status, go to the "My Orders" page, find the order you want to cancel, and click the "Cancel Order" button.
Can I get an invoice?
All products sold on this website are genuine and come with a formal GST invoice. Invoice can be downloaded in the "My Orders" page.
How do I contact the seller?
On the product page, you can find the seller's information on the right side. Click the "Online Customer Service" button to chat with our customer service staff.
What if I receive fewer or incorrect items?
If you purchase multiple items in the same order, they may be sent in more than one package and may not be delivered simultaneously. We recommend that you wait patiently for 1-2 days. If you still haven't received the items, you can directly contact our online customer service for self-operated products or consult the third-party seller through the online customer service.
How long does it take for returns, exchanges, or repairs?
In general, if quality issues arise within 7 days of receipt, you can apply for a return or exchange. Warranties are RTB Warranty, meaning customers must return the faulty product to our workshop; we do not currently offer on-site warranty services. We will cover the shipping costs for eligible warranty returns or exchanges. If the product does not have after-sales issues or does not meet after-sales conditions, the customer will bear any inspection fees. If a technician is required to pick up the item and return it after completing after-sales service or repairs, we will charge a pick-up and delivery fee (Melbourne City and southeast suburbs: $30, north suburbs: $40).
All product packaging prioritizes the safety of the goods. If any damage occurs during transportation, it will be the responsibility of the store or third-party sellers.