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| ・ 20TB capacity in a standard 3.5-inch form factor |
| ・ 20TB HDDs with OptiNAND Technology |
| ・ Reliable, field-proven, 7th generation HelioSeal design delivers outstanding power efficiency |
| ・ Industry-leading HDD technologies; OptiNAND, EAMR, TSA, HelioSeal |
| ・ 2.5M hours (projected) MTBF rating & 5-year limited warranty |
An innovative storage architecture to help our customers meet their need for exponential data growth.
- Capacity: 20TB
- Security: SE
Reimagining the HDD to Meet the Growth of Data
Hyperscale cloud, CSPs, enterprises, smart video surveillance partners, NAS suppliers and more need storage solutions to meet the exponential growth in data creation. When it comes to cost-effective storage of data at scale, hard disk drives (HDDs) continue to play a central role. HDDs deliver the capacity, performance and reliability needed to store vast amounts of data today and well into the future. Investments in HDD technology remain critical to supporting worldwide data growth.
Western Digital has developed flash-enhanced drives with OptiNAND technology by vertically integrating our leading NAND flash with our world-class HDDs. Western Digital HDDs have been leaders in areal density with industry first technologies of energy-assisted magnetic recording technology (EAMR), triple-stage actuator (TSA), HelioSeal, and now OptiNAND technology. Higher areal density means higher capacities to meet storage challenges.
20TB HDDs with OptiNAND Technology
OptiNAND integrates an iNAND Universal Flash Storage (UFS) Embedded Flash Drive (EFD) with traditional spinning disk media, and incorporates innovative changes to the firmware algorithm and system-on-a-chip (SoC). OptiNAND is not a hybrid technology. The drive works smarter, with enhanced firmware algorithms taking advantage of expanded metadata that has been offloaded to the iNAND, enabling more tracks per inch (TPI) with resulting increased areal density.
The Ultrastar DC HC560, with the first implementation of OptiNAND technology’s capacity-enabling features, delivers an unbeaten 20TB capacity in a nine-disk platform (2.2TB/platter) with CMR recording format.
All product packaging prioritizes the safety of the goods. If any damage occurs during transportation, it will be the responsibility of the store or third-party sellers.
All products come with a warranty service specified by the manufacturer in Australia (some products have international warranties; the specifics are determined by the manufacturer).
Can I modify my order?
You can make modifications before the order is shipped. Open the "Order Details" page and click on the "Modify Order" button in the top right corner. If there is no "Modify Order" button, the order cannot be modified.
How long does it take for out-of-stock items to be available?
You can find out the availability time of a product through the following methods: If the product page displays "out of stock," the specific arrival time of the product cannot be determined. You can use the "Arrival Notification" feature on the product page to receive a reminder when the item is in stock. You can also contact our online customer service to confirm the arrival time.
How do I cancel an order?
If the order is in an unshipped status, go to the "My Orders" page, find the order you want to cancel, and click the "Cancel Order" button.
Can I get an invoice?
All products sold on this website are genuine and come with a formal GST invoice. Invoice can be downloaded in the "My Orders" page.
How do I contact the seller?
On the product page, you can find the seller's information on the right side. Click the "Online Customer Service" button to chat with our customer service staff.
What if I receive fewer or incorrect items?
If you purchase multiple items in the same order, they may be sent in more than one package and may not be delivered simultaneously. We recommend that you wait patiently for 1-2 days. If you still haven't received the items, you can directly contact our online customer service for self-operated products or consult the third-party seller through the online customer service.
How long does it take for returns, exchanges, or repairs?
In general, if quality issues arise within 7 days of receipt, you can apply for a return or exchange. Warranties are RTB Warranty, meaning customers must return the faulty product to our workshop; we do not currently offer on-site warranty services. We will cover the shipping costs for eligible warranty returns or exchanges. If the product does not have after-sales issues or does not meet after-sales conditions, the customer will bear any inspection fees. If a technician is required to pick up the item and return it after completing after-sales service or repairs, we will charge a pick-up and delivery fee (Melbourne City and southeast suburbs: $30, north suburbs: $40).
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